SERVICE GUARANTEE

Pre-sales service

1. Provide customers with feasibility reports. Production scale, production varieties (ordinary and special), economic benefit analysis, process route design plan, production type, equipment investment analysis, etc.
2. Help customers prepare for the filing and registration of information. The determination of the laboratory personnel and the training certificate of the inspection institution at or above the provincial level obtained by the laboratory personnel, the list of test instruments and the list of instruments and equipment that have been metrologically verified by the technical supervision department, and the discharge of various types of waste by the enterprise meet the environmental protection requirements of the certificate.
3. Research on the formula of the production products based on the actual raw materials used by the enterprise. Among them, the choice of admixture should be determined according to whether the factory adopts the form designated by the factory, recommended for use or self-dispensing, and then research should be carried out.
4. Prepare the first draft of the equipment plan in accordance with the process plan.
5. After discussing with customers, determine the design plan and provide on-site basic drawings.

On-sale service

1. Arrange the production of equipment according to the negotiated project schedule to ensure the smooth implementation of the project schedule.
2. During the installation and commissioning of equipment, guide and train customers at the same time.

jiangjia
jiangjia

After-sales service

1. Establish a sound customer engineering file.
2. Visit customers regularly to understand customer feedback and suggestions on equipment and services.
3. Regular equipment maintenance services for customers.
4. For failures that occur during the operation of the equipment, once the repair information is received, our company will quickly arrange for maintenance personnel to rush to the scene.